*Plus Tax and applicable online processing fee. Excludes Private Events and Blackout Dates. With the exception of our Paid Attractions, all rides and slides are included with your Season Pass.
Each coupon listed below is valid for one-time use and must be used within the dated time frame. Coupons are not valid with any other offer or discount. Coupons are not redeemable for cash and are only valid during regular park operating dates.
Note: June 23 is a Private event and the park is CLOSED to the public, including Season Pass Members.
*Must be purchased in the same transaction.
*Not valid on already discounted flights. Cannot be combined with any other offer. One coupon per flight.
To redeem a Complimentary Buddy Ticket – Proceed to the entrance gates with your Buddy and follow these steps:
1. As you enter the park, present your Season Pass card to be scanned.
2. Specify the Buddy Ticket you would like to use.
3. The admission team member will select the corresponding Buddy Ticket AND you and your buddy are in to enjoy the park!
To redeem any other Admission Discount Coupon – Please present your Season Pass at any ticket booth to purchase prior to entering the park.
To redeem In-Park Coupons – Simply scan your Season Pass at the food or retail location to redeem.
Important Member Information:
1. Bring your printed 2016 Season Pass voucher to the Wild Waves and Enchanted Village Season Pass Processing trailer, located just outside the exit gate.
If Purchased at Wild Waves and Enchanted Village:
Please print clearly, and complete all of the information fields on the 2016 Season Pass voucher you received after purchasing prior to arriving at the park.
Please note: The voucher you received, if purchased at the park, CANNOT be replaced or refunded if lost, stolen or damaged. Please treat your voucher as you would cash.
If Purchased at WildWaves.com:
If you have lost, misplaced or damaged your 2016 Season Pass voucher you purchased online, you may re-print the voucher at any time from the confirmation email you received after your purchase.
What if I need to Re-Print my Season Pass Voucher?
See below for instructions on how to reprint.
What if I Don’t Have a Printer?
Will Call, located at the Front Gate, can assist you with printing your online Season Pass voucher(s). Please note that a $0.25 printing fee per voucher will apply.
2. Double check with your Season Pass Processing agent to ensure all of your information is correct, especially your email address – Season Pass Members are sent bonus coupons, special deals, park news, renewal information, and more!
What information is sent out in Season Pass member emails?
Stay in-the-know on renewal information, bonus coupons, and MORE!
What if I’m not sure that I’m signed up to receive Season Pass member emails?
Be sure to stop by Season Pass Processing, or the Will Call window (located at the Main Gate) to look up your account, and confirm you are opted in to receiving emails. You can also email us at info@wildwaves.com.
3. Smile! Take your 2016 Season Pass photo.
4. Receive your 2016 Season Pass card, pre-loaded with your EXCLUSIVE Season Pass Member Coupons!
What if I want to purchase a Season Pass wristband for my mini card?
Please inquire with one of the Season Pass Processing agents, and they will be happy to assist you. Wristbands can be purchased for $2.00 each or FREE when you load $5.00 on your card.
How do I load money onto my Season Pass card?
To load money onto your Season Pass, visit Season Pass Processing, any Front Gate ticket booth, or the Will Call window.
5. Enjoy unlimited fun until December 2016 at Wild Waves and Enchanted Village!
Open the confirmation email you received shortly after your Season Pass purchase. From this email receipt, you can re-print your vouchers at any time.
What if I cannot find my confirmation email?
1. Visit the Wild Waves and Enchanted Village online store. To access the online store, click the “cart” at the top right hand side of the web page.
2. Once inside the online store, click the Menu button, located in the upper left corner of the pop up window.
3. Click on “Order Search,” located halfway down the menu.
4. Enter your email and phone number used at the time of purchase to search for your previous order.
5. Once your order has been located, select the order and choose to view the receipt, or to print the tickets/voucher.
What if my order cannot be located, or I still haven’t received the confirmation email after following the above steps?
Please Contact us for assistance on obtaining your confirmation email.
Please use the below login to manage your payment plan for the 2016 Season Pass.
If you have already processed and made your initial payment on a payment plan, please use the below log in to manage your payment plan. Example: If your billing information changes prior to the date your payment is due, please use the below log in.
The following information is required to look up your order:
Order Number and Email Address
If a payment is rejected by your credit card company, you will receive an email from us notifying you. Please go online and update your payment information by clicking on the login button above. Failure to process a payment, as indicated on your Payment notification email, will result in the suspension of the item(s) and you will not receive the item or package until such time when payment is made in full. All payments must be received prior to park opening date.
If your billing information changes prior to the date your payment is due, please click on the login button above to update your records.
1. Visit the Wild Waves and Enchanted Village online store. To access the online store, click the “cart” – located in the upper right-hand corner at the top of the web page.
2. Once inside the online store, click the Menu button, located in the upper left corner of the pop-up window.
3. Click on “Order Search,” located roughly halfway down the menu.
4. Enter your email and phone number used at the time of purchase to search for your order.
5. Once your order has been located, select the corresponding order and select it to view the receipt, print the tickets/voucher, or re-send yourself the confirmation email.
What if my order cannot be located, or I still haven’t received the confirmation email after following the above steps?
Please Contact us at info@wildwaves.com for assistance on obtaining your confirmation email.
Valid only on specified regular operating days during the season printed on the card. One ticket, voucher or season pass per person. No cancellations, refunds, rain checks or exchanges; will not be replaced if lost, stolen or unused. May not be copied or resold and may be used only once. Duplication will result in revocation without refund and ejection. To request a name change, purchaser must accompany the new Guest, and present photo ID and ticket/voucher at Season Pass Processing Building. Ticket or season pass voucher not valid at other parks or during private parties/blackout dates. Operating dates, hours, prices and policies subject to change without notice. May not be combined with any other offers or discounts.
Some special events may require an additional charge. Availability of rides, shows and attractions are subject to change without notice. A ticket or pass is a revocable license and may be confiscated with no refund of purchase price. Violation of park rules will result in expulsion. A copy of park rules is available upon request. Conduct that is disorderly, disruptive or in poor taste is prohibited. Clothing with inappropriate/offensive words, phrases or graphics are prohibited. While in the theme park (if applicable), shirts and footwear with soles must be worn at all times. Only tickets/season pass vouchers obtained from Wild Waves and Enchanted Village or offices authorized by Wild Waves and Enchanted Village to sell/distribute will be honored. Not valid if reproduced in any manner. Resale of tickets/passes is strictly prohibited. Due to maintenance and other circumstances, certain rides and attractions (including new rides) may not be open to the public. Admission to certain rides, shows, attractions, special events and concerts may require an additional charge or be subject to pre-sold admission. Tube and other rentals, merchandise, food, games and arcades require additional fees. The bearer of the ticket or season pass voucher grants Wild Waves and Enchanted Village the right to film/video/photograph the bearer on park property for any purpose without payment or consideration thereof. Wild Waves and Enchanted Village assumes no responsibility for accident or loss to any person in connection with the condition or use of the park, rides and amusements or their entrance into or departure from the park.
